Terms and Conditions
General Conditions
Access to and use of the website
hera-watches.com implies acceptance of these Terms and Conditions. The Terms apply to all users of the site and to all transactions carried out through the website, including customers, suppliers and collaborators. GNF GROUP SRLS,
with registered office in Via Salvatore Sunseri 16, Trabia, Italy, VAT number 07191570824, reserves the right to modify these Terms at any time; any updates will be published and made visible to users.
Conclusion of the Contract
By placing an order on hera-watches.com, the customer agrees to enter into a contract with GNF GROUP SRLS and to comply with the
Terms of Service and Conditions
General Sales Conditions. The order will be confirmed by email upon receipt of payment, which must be made using the methods accepted in the order form.
Prices and Taxes
The prices indicated on the site are
inclusive of VAT for orders
carried out from European Union countries. For orders from other geographical areas, any additional duties or taxes are the responsibility of the customer and may be collected at the time of delivery.
GNF GROUP SRLS reserves the right to change the prices of the products; the User is required to verify the final price before proceeding with the payment.
Limitations of Liability
GNF GROUP SRLS is not responsible for damages or delays caused by circumstances beyond its control, such as force majeure events (fires, strikes, natural disasters, etc.). In such cases, the sole responsibility of GNF GROUP SRLS will be to refund the value of the purchase at no additional cost to the customer.
Legal Guarantee of Conformity
GNF GROUP SRLS undertakes to supply goods compliant with the
description and of adequate quality. The products are guaranteed for defects of conformity within two years of delivery. In the event of defects, the customer can request, without charge, the repair or replacement of the product or, if not possible, a reduction in price or termination of the contract. The guarantee does not cover damage resulting from improper or accidental use.
Privacy and Data Protection
Personal
Personal data collected during the purchase process are processed in accordance with EU Regulation 2016/679 (GDPR) and applicable national legislation. More information is available in our Privacy Policy.
Cookie Policy
GNF GROUP SRLS uses cookies to improve the browsing experience on the site. For further details, you can consult the Cookie Policy, available on our site.
Applicable Law and Jurisdiction
Competent
These Terms are governed by Italian law. Any dispute that may arise will be under the jurisdiction of the consumer's court. GNF GROUP SRLS reserves the right to update these Terms and Conditions to comply with any new regulations.
Customer Service
For any questions or clarifications, you can contact customer service by email at info@hera-watches.com or
writing to:
GNF GROUP SRLS
Via Salvatore Sunseri, 16
Trabia, Italy